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Home / Go-Live & SDLC

SDLC · Compliance · Revenue activation

One go-live board covering every phase, every role, every revenue stream

Discovery, design, build, validate, launch, and operate — with compliance gates, role-by-role sign-off, and revenue activation steps baked in. Ready to ship to any hospital, clinic, or government tenant.

SDLC phases with checklists

Sales + Solutions

1 · Discover & Scope

  • Stakeholder mapping (leadership, IT, clinical, finance, compliance)
  • Current-state process + system inventory
  • Module fit + add-on scoping
  • Deployment mode chosen (cloud / on-prem / hybrid / white-label)
  • ROI workbook approved

Sales + Legal + Solutions

2 · Design & Contract

  • Commercial proposal + quote (from HIS Quote Generator or pricing page)
  • MSA, DPA, DPDP/HIPAA BAA signed
  • Solution design document (modules, integrations, data model)
  • Security questionnaire answered
  • Kickoff date + rollout plan

Delivery + Engineering

3 · Build & Configure

  • Tenant provisioned + branding applied
  • Master data imported (patients, staff, formulary, rate cards)
  • Integrations configured (ABDM, RGHS/PM-JAY, Razorpay, WhatsApp, PACS)
  • Roles, departments, and permissions mapped
  • Test data + parallel run validated

Delivery + CS

4 · Validate & Train

  • UAT sign-off from clinical, finance, IT, compliance
  • Performance + security test passed
  • Staff training completed (role-by-role)
  • Super-user community established
  • Cutover runbook + rollback plan signed

CS + Ops

5 · Launch & Activate

  • Go-live window + hypercare schedule confirmed
  • Production cutover executed
  • Live billing + claims pipeline verified
  • Audit log + consumption board active
  • Executive launch briefing sent

CS + Success

6 · Operate & Grow

  • Weekly hypercare call (first 4 weeks)
  • Monthly business review
  • Quarterly business review (QBR) with expansion plan
  • Add-on / integration expansion tracked
  • Case study + renewal prepared

Compliance & integration gates

Standard / integrationControlsStatus
HIPAA (US)BAA + encryption + access logActive across all tenants handling US data
DPDP Act (India)Consent manager + data localizationDefault on all India tenants
NABH (L1–L3)350+ NABH aligned checksEnabled for accredited hospitals
NABLLab accreditation workflowsEnabled for all diagnostic tenants
JCIInternational quality & patient safetyAvailable for enterprise tenants
GDPR (EU)Data subject rights + DPAOn for EU hospital deployments
HL7 FHIR R4InteroperabilityNative across clinical data
ABDM (India)ABHA, HPR, HFR, UHIGateway integration
SOC 2 Type IISecurity + availability controls mappedAttestation on roadmap
ISO 27001Information securityPlatform level
CERT-InIndian cyber incident reportingActive for India hosting
CCPACalifornia privacyOn request
RGHS / PM-JAY / AarogyasriGovt schemesClaims engine
WCAG 2.1 AAAccessibilityPublic site + patient portal

Revenue activation checklist

  • SaaS subscription: Plan attached, invoice cycle started, usage metered
  • Add-on modules: Entitlement granted, consumption tracked, renewal cycle locked
  • Implementation services: SoW signed, milestones tracked, billing released on sign-off
  • Hardware & AMC: PO issued, devices shipped, commissioning confirmed, AMC schedule active
  • Training & certification: Seats allocated, completion tracked, certificates issued
  • Transaction revenue share: Billing/claims pipeline active, rev-share recognized monthly
  • Government contract: Empanelment + tender attachment, milestone invoicing, AMC
  • Partner / white-label: Co-sell terms signed, branding applied, deal registration live
  • Compliance retainer: Monthly retainer started, audit calendar published
  • Premium support: SLA locked, on-call roster shared, escalation matrix published

Role-by-role sign-off matrix

RoleResponsibility at go-live
Founder / CEOCommercial approval, executive launch comms
Administrator / COOOperating model, staffing, cutover plan
IT / SecurityArchitecture, access, data model, security tests
Quality / ComplianceNABH/DPDP/HIPAA gates, audit readiness
Finance / CFOBilling, claims, ROI, revenue recognition
Doctor / Clinical leadWorkflow, templates, adoption, safety
Nurse / MatronWard, medication, rounds, handover
Front Desk / RegistrationIntake, payments, communications
Lab / PharmacyOrders, results, dispensing, stock
Insurance / TPAPre-auth, submission, reconciliation
HR / TrainingUser activation, training tracks
Patient / FamilyPortal, communications, trust signals

Ready to go live?

Every live deployment runs through this board. Pair it with the Leads & Quotes tracker, the Consumption board, and the HIS dashboard runtime for full control.

Book a go-live demo Talk to deployment Compliance matrix HIS dashboard

Leads & Quotes, Consumption and Marketing-kit boards are internal ops tools — staff sign in via the private network.

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Executives, hospital teams, partners, government buyers, and patient-facing users can jump directly to their correct next step from anywhere in the web experience.

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Leadership Hospital Admin Clinical Staff Revenue & Claims IT & Assurance Partner Government Patient / Family
18 role journeys 253+ modules 48+ revenue paths 12+ deployment profiles